BUYING GUIDES
How to Order : Just 3 Simple Steps
Step 1: Register an Account
- To make an online purchase, you must register an account with OurLittleOneShop. If you didn't receive registration confirmation from us, please do check your spam folder.
- Registering of an account gives you a faster and easier shopping experience. You enjoy a faster check out process and you are able to review your past orders, items ordered and order status.
- You can access your account anytime to change or rectify any information you have given.
Step 2: Select Items & Check Out
- Select your items (size and quantity) and click “Add to Cart”
- Click “Continue shopping” or click “Checkout” when you’ve finished shopping
- All orders are consolidated in your shopping cart, which you may view anytime by clicking “Shopping Cart’ at the top right hand corner of every page
- Once you’ve clicked ‘Checkout’, you’d need to fill in your particulars and delivery details (if delivery address is different to your account info)
- If you have any special requests or instructions for us to take note of, please include that in the message box provided in the checkout pages. We will do our best to meet your needs.
- Enter a valid ‘Promo Code’ if applicable, and click ‘Submit Order’
- On the confirmation page, you’d need to:
- double check on your ordered items and address
- select your preferred shipping arrangement
- Click ‘Confirm & Submit Order’ and we’ll process the order for you
- Once an order has been submitted, cancellations will not be allowed.
- You can check your order status by signing into My Account.
- If an item is not in stock, the system will display “out of stock” and your order will be disable. You can only put the item to your “wishlist”. We will inform you once we have stock for your order.
- If by a rare chance, your order cannot be fulfilled (eg. a “last piece” item is bought in the online shop at the same time you are making your order), we will send you an email as soon as possible to alert you. Any exchange will be arranged from there or a full refund of the amount paid will be made.
Step 3: Make Payments & Delivery
- All prices are quoted in Singapore dollars (SGD) and are NETT before shipping charges. For international customers, you can convert our price in SGD to RM or USD by using our currency converter at your left hand side menu.
- We accept Payal, Mastercard and Visa or Bank Transfers. Our bank account details are as below:-
- POSB Saving Account : 171-29209-3
- For Malaysia Customers: Maybank (Premier 1 Account) : 5122-3153-0419
- Once payment has been transferred, please go back to our website and fill up our Payment Notification Form. Orders will only be fulfilled after payment has been made.
- Once we have received your order and payment, it will be processed and shipped within 3 working days (Monday-Friday), unless stated otherwise. Please note that processing time may be longer during peak festive periods and sale periods. Orders with "pre-order" items will be shipped only when all the items are ready.
